A problem is always worse if you're facing it alone. But you don't have to. We're here for you.

Our HELPline is available 24/7 with trained crisis counselors ready to listen with compassion and confidentiality. Whether you need support, guidance, or just someone to talk to, we’re here to help you navigate your crisis and explore your options—your crisis is our crisis.

Call HELPline at 256-716-1000

You can trust us to listen

Our HELPline counselors undergo extensive training to ensure they can provide the best support possible during your most difficult moments. 

  • They are trained in trauma-informed care, approaching every call with sensitivity to the emotional and psychological impact of trauma. 
  • They practice empathy and active listening, ensuring you feel heard and understood without judgment. 
  • Our team is also skilled in crisis intervention, helping you stabilize and find a way forward, as well as addressing mental health concerns with care and understanding. 
  • Additionally, they are educated on the complexities of domestic violence and sexual assault, ensuring they can provide informed, compassionate support and connect you to appropriate resources including our programs and services.